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If your order has already been processed or shipped it may be too late to update your shipping address but we will do our best to get your request addressed in a timely manner. Orders are typically shipped in 1-2 business days from purchase unless otherwise stated.
Please contact us with your order number from your email confirmation and your updated shipping address so we can get your order updated immediately.
Please refer to our Return Policy listed in the Terms and Conditions in the website footer.
Packing slips do not contain pricing information. Receipts will only be sent to the email address used to place the online order.
Please refer to the size chart listed in the product description on the webstore.
You can only be certain that your order was completed if you received an order confirmation email with an order number.
Order numbers are typically 4-6 numerical digits preceded by a store identifier and hashtag (XX#1001).
Your order confirmation email is sent to the email address provided during checkout upon order completion. Please be sure your email is spelled correctly on your user account and check your spam or junk folder!
If you still can’t find your order confirmation email please contact us with as many of the following details you can:
First confirm the shipping address listed on your order confirmation email is complete and accurate.
If your shipping address is correct please check for the following:
Typically packages will still deliver 1-2 days after showing a Delivered status. Please contact us if your package does not show up after 5 business days of showing a Delivered status.